The Physical Properties Department (PPD) at Leisure World provides a wide variety of repair, maintenance, and emergency services to meet most of the needs of our residents. PPD’s service departments include: Appliances, Carpentry, Electrical, Heating and Air Conditioning, and Plumbing.   Residents have the opportunity to purchase appliances, materials, supplies, and repair service, as needed. PPD’s proximity to the residents allows them to provide prompt service. All pricing is very competitive with local merchants and discount suppliers. Labor rates are established on a break-even basis, not on a percentage profit basis. After the established minimum charge, charges for PPD personnel are made in 15 -minute increments and travel time is not charged, which gives PPD a price advantage over most outside service providers. Refer to the Mutual’s governing documents or contact the Property Manager or Property Management Specialist with any questions regarding payment responsibility.

Services

To place a work order, or to inquire about a service, please call 301-598-1500.

After Hours (Emergency Service)

One employee is on duty to respond to emergencies, such as uncontrolled water leaks, sewer backups, electrical outages, etc., during these hours.   PPD can also schedule some minor routine service calls at these times, upon request. To obtain emergency assistance during non-standard hours, contact the Security Department’s Main Gate at 301-598-1044 .   Security will dispatch help appropriately, depending upon the nature of your call.

Warehouse Counter

Materials and supplies commonly used by many residents, such as light bulbs, furnace filters, batteries, plumbing fixtures, and many other items are available “over the counter” in the PPD building. The prices are competitive with those in the surrounding area and provide the added convenience of being available closer to your door.

Kitchen and Bath Center Showroom

PPD can also remodel your kitchen or bathroom. The Kitchen and Bath Center Showroom located in the Physical Properties building displays kitchen cabinets, vanities, countertops, tile, plumbing fixtures, HVAC equipment, and more.

Residents are welcome to browse through our catalogs and make an appointment to meet with a sales consultant. Leisure World residents are offered discounts on cabinets, countertops, and tile, making your remodeling project more affordable.

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